What If I Forgot My CAO Number And Password?

What If I Forgot My CAO Number And Password? Forgetting your CAO number and password can be stressful, but don’t worry! There are straightforward steps you can take to recover your details and regain access to your account. Follow these simple instructions to reset your password and retrieve your CAO number.

Check Your SMS For A Recovery Code

If you’ve forgotten your CAO number and password, the first thing to do is check your cellphone. An SMS containing a recovery code may have been sent to the phone number you provided during your application.

1. Open the SMS on your phone.
2. Click on the provided link in the SMS.
3. Enter the code received in the SMS to log in and change your password.

Check Your Email

Along with the SMS, you should also check your email. An email with further instructions or a recovery link may have been sent to the email address you registered with.

1. Open your email inbox.
2. Look for an email from CAO (Central Applications Office).
3. Follow the instructions in the email to recover your CAO number and reset your password.

Contact CAO For Assistance

If you cannot find your CAO number or are having trouble with the above steps, you can contact CAO directly for help.

1. Dial 091-509800 if you’re calling from Ireland.
2. If you’re calling from outside Ireland, use the international dialing code +353-91-509800.
3. Ask the representative for assistance in retrieving your CAO Application Number.

Reset Your Password Online

To reset your password, you’ll need to access the CAO website. Follow these steps:

1. Go to the CAO website at www.cao.ac.za.
2. On the homepage, look for the option to reset your password or access your account.
3. Enter your CAO Number, ID Number, and Surname exactly as you did on your online application.
4. A validation code will be displayed on your screen. Enter this code to proceed with the password reset process.

Additional Tips

• Keep Information Secure: Store your CAO number and password in a secure place to avoid future inconveniences.
• Update Contact Information: Ensure that your contact details, including your cellphone number and email address, are up to date in the CAO system. This will facilitate smoother recovery processes if needed again.

Conclusion

Recovering your CAO number and password is a manageable process with the right steps. By checking your SMS and email, contacting CAO directly if necessary, and resetting your password online, you can quickly regain access to your account. If you encounter any issues, CAO support is available to assist you. Follow these steps, and you’ll be back on track in no time!