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I Am Not Receiving Emails From CAO



I Am Not Receiving Emails From CAO

I Am Not Receiving Emails From CAO. If you find yourself in a situation where you are not receiving emails from the CAO (Central Application Office), it can be a frustrating experience. Missing important communications can have various consequences, especially if you are awaiting crucial updates or notifications. In this article, we will explore common reasons behind not receiving emails from CAO and provide step-by-step solutions to help you resolve this issue. Check Also: CAO Status Check 

I Am Not Receiving Emails From CAO

Your CAO account should have a valid email address. Mark CAO emails as “not junk” or “not spam” in your email account’s “Junk” or “Spam” folder.
Log in to your CAO account via My Application and go to ‘View Communications History’ in the Correspondence section to see all emails you receive from CAO.

Check Your Spam/Junk Folder

One of the primary reasons for missing emails is that they might be getting filtered into your spam or junk folder. Take a moment to check these folders and mark any CAO emails as “Not Spam” to ensure they go to your inbox in the future.

Verify Your Email Address

Double-check the email address associated with your CAO account. Ensure that it is correctly spelled and that there are no typos. If there are any discrepancies, update your email address in the CAO system.


Whitelist CAO Email Addresses

To prevent CAO emails from being marked as spam, add CAO email addresses to your email provider’s whitelist. This step varies depending on your email service, so refer to your provider’s instructions for whitelisting.

See also  CAO Documents 2024

Check Email Filters

Review your email filters and rules to make sure that none of them are inadvertently redirecting CAO emails. Adjust the settings if necessary to allow emails from CAO to reach your inbox.

Empty Inbox Storage

If your email inbox is nearing its storage limit, it may prevent new emails, including those from CAO, from being delivered. Clear out unnecessary emails or increase your email storage capacity.


Not receiving emails from CAO can be a common issue with various potential causes. By following the troubleshooting steps outlined in this article, you should be able to identify and resolve the issue, ensuring that you stay informed about your application status and any other important updates from the Central Application Office. If problems persist, don’t hesitate to contact CAO support for personalized assistance.

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